Mail

Using your own domain

Send and receive mail at your own domain: add it, publish the DNS records, and claim addresses on it.

On this page

With your own domain you can have addresses like you@yourcompany.com in Nemi Mail, including names such as info and support that are reserved on the Nemi Mail domain. A domain can belong to only one Nemi account at a time, and you prove it is yours before anything else happens.

Setting it up#

  1. 1

    Add the domain

    Settings, Custom domains, Add a domain. Type the domain you own, without www.

  2. 2

    Prove it is yours

    Add the TXT record shown at _nemi-mail.yourdomain, then press I added it, check now. Nothing about your mail changes until this record is found.

  3. 3

    Add the remaining records

    Once the domain is proven, the full list appears, each with a copy button. Add them all at your DNS provider. If your provider takes a pasted zone file, Copy all as a zone file copies every record at once.

  4. 4

    Wait for the checks

    This page checks again every half minute while it is open, and Nemi also checks by itself every ten minutes. You can press Check again at any time. Most providers publish changes within an hour; some take a day.

  5. 5

    Claim addresses on it

    When the domain shows as verified, Settings, Addresses lets you pick it when you add an address or an alias.

The records#

TypeNameWhat it doesRequired
TXT_nemi-mail.yourdomainProves the domain is yoursYes
CNAME, three of themtoken._domainkey.yourdomainSigns your mail so it is trustedYes
MXbounce.yourdomainBounce handlingYes
TXTbounce.yourdomainSays Nemi may send bounces for youYes
MXyourdomainReceives your mailYes
TXTyourdomainSays Nemi may send for you (SPF)Recommended
TXT_dmarc.yourdomainTells others what to do with forgeries (DMARC)Recommended

Copy the exact values from the settings screen: the three signing records are unique to your domain.

If something changes later#

Nemi keeps checking a verified domain once a day. If a required record disappears, the domain shows Something is missing and sending from it stops until the record is back; mail keeps arriving for 30 days meanwhile. Keep the _nemi-mail TXT record in place too: when it is gone and the domain's mail no longer points at Nemi either, the domain is disconnected after 14 days, so that whoever owns the domain next can use it. Adding the record again reconnects it. Remove takes the domain out of Nemi Mail and releases its addresses.

Related

Still stuck? Email support@nemilab.com and tell us what you were trying to do.