Score and progress
The 15 GB on the free plan
The free plan starts at 10 GB and the six setup steps add 5 GB more, one at a time, as you do them.
The free plan is 15 GB. It arrives in two parts: 10 GB the moment you sign up, and 5 GB more as you finish six setup steps. There is nothing to claim and no button to press. Each step adds its storage the moment you do the thing.
| Step | What it means | Storage |
|---|---|---|
| Upload your first file | Drag anything into the workspace | 1 GB |
| Send a link with a password or an expiry date | Either one counts | 1 GB |
| Start a doc, sheet or canvas | Any of the three | 500 MB |
| Bring someone in | A workspace member, or one shared folder | 1 GB |
| Claim your handle and set a photo | Both, in Settings, Account | 500 MB |
| Pass the security check | Six questions, about a minute | 1 GB |
Five gigabytes in total, on top of the ten the plan starts with.
You can see how far along you are on the Files home screen. Once all six are done the panel goes away for good and is replaced by your score.
I had an account before this changed. Did I lose 5 GB?
No. Every account that existed before the split was given the full 5 GB outright, so nothing moved.
Does a paid plan have setup steps?
The steps still show until they are done, but the storage is only meaningful on the free plan: a paid plan already includes far more than the 5 GB they add.
Can I lose the storage by undoing a step?
No. Deleting the file you uploaded, or the link you sent, does not take the storage back.
Related
Still stuck? Email support@nemilab.com and tell us what you were trying to do.