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Get help with Nemi
Nemi is ten apps on one account: files, documents, spreadsheets, forms, a calendar, a photo library, video calls and more. This is where all of it is explained.
Everything in Nemi sits on one account, one plan and one storage allowance. That is the idea worth knowing before anything else: a document you write, a photo you keep, a recording somebody makes in a meeting and a file a client sends you all land in the same place, and they are all shared with the same kind of link.
Pick the app you are in below, or press the search box at the top left and type what you are trying to do. Every page can be copied as plain text with the button beside its title, which is the fastest way to paste an answer into a message or an AI assistant.
Start here#
What Nemi is
The ten apps, what each one replaces, and what they share.
Read itCreate an account
Signing in with Google, an email code or a passkey.
Read itSend your first file
Upload, share a link, and see what the person on the other end sees.
Read itThe Nemi window
The sidebar, the app launcher and the workspace switcher.
Read itThe apps#
Each app has its own part of this help centre, trimmed in the app's own colour so you can tell at a glance where you are.
The questions people ask most#
How do I send a big file?
Up to 200 GB in a single file, depending on your plan.
Read itWhy did my files disappear?
Free accounts expire files after 30 days. Paid plans never do.
Read itHow do I get more storage?
Change plan, turn on auto-extend, or invite somebody.
Read itCan I stop a link I already sent?
Yes. Revoke it, add a password, or change when it expires.
Read itWhen this does not answer it#
Email support@nemilab.com. Say what you were trying to do, what happened instead, and roughly when. If it involves a specific file or link, include the link. Reports that include those three things are usually answered in one reply rather than four.
Related
Still stuck? Email support@nemilab.com and tell us what you were trying to do.