Uploading files and folders

Drag files anywhere onto the file browser and they upload into the folder you are looking at. A whole folder works too and keeps its structure: the folders inside it are recreated in Nemi. If you would rather pick from a dialog, press Upload Files in the toolbar.

The bytes go straight from your browser to storage. Nothing queues behind a server of ours, which is why a single file can be very large without the upload crawling. Four files upload at a time; the rest wait their turn.

What the limits are#

The monthly figure is upload volume, not storage: it counts every gigabyte you send us in a calendar month, and deleting a file afterwards does not give the allowance back. That is deliberate rather than mean. Stored bytes are billed to us for a minimum period whether they stay or not, so an upload costs money the moment it happens. Storage itself is a separate number, explained in Storage and what counts towards it.

When an upload is refused#

• One file is too big. The message names the file and the ceiling. Nothing else in the batch is cancelled. Convert or compress it first, or move up a plan.
• Too many files, or too much at once. Split the drop into smaller batches. The per-upload ceiling is never higher than your total storage.
• Too many uploads this hour. Wait, or gather the files into one drag instead of twenty.
• Monthly upload limit reached. It resets at the start of the next month. Auto-extend raises it as well as raising storage: see Storage and auto-extend.
• Storage full. Nothing is deleted. Empty the trash, remove something, or add space.

A flaky connection#

A file that fails mid-transfer is retried automatically, up to three attempts in total, and the row says "Retrying" while that happens. A file that has made no progress for fifteen minutes is given up on. Retrying restarts that file rather than resuming from where it stopped, so on a bad line it is worth uploading large files one at a time and leaving the laptop awake.

Virus scanning#

Uploads are scanned in the background. While a file says "Scanning for viruses" you can move and rename it, but you cannot share it yet. The badge clears itself when the scan finishes, without a refresh. Very large files and files inside a vault are not scanned, because a vault file is encrypted before it leaves your device and a scanner cannot read it.