Account and privacy
Export your data
Download everything Nemi stores about your account as a zip of JSON files, what is in it, and what is deliberately left out.
Open Settings, Account, scroll to Your data and press Export your data. Nemi gathers everything it stores about your account and your browser downloads it as a single zip. Nothing changes on your account: it is a copy, and you can take one whenever you like.
What is in the file#
Every file in the zip is JSON, which any text editor opens and any programming language reads. Start with README.txt, which lists what came out and how much of it.
| File | What it holds |
|---|---|
| README.txt | What this archive is, what is in it and what is not |
| account.json | Your profile, plan, interface preferences and referral history |
| sign-in.json | Your email addresses, passkeys, linked sign-in providers and the devices you signed in from |
| workspaces.json | The workspaces you own and the ones you are a member of, with your role |
| files.json | Every file of yours: name, size, type, folder and dates |
| shares.json | Your links, who you sent them to, and how often each was opened or downloaded |
| documents.json | Every document, spreadsheet, canvas and form you own |
| documents/ | Their contents: documents as Markdown, the rest as JSON |
| contacts.json | The people you saved to share with |
| calendar.json | Your calendars, events, tasks and connected accounts |
| gallery.json | Your photos with their camera and location details, and your albums |
| meetings-beams-rooms.json | Meetings you hosted, beams you sent or received, rooms you opened |
| activity.json | Conversions and compressions you ran, emails we sent you, feedback you reported |
What is not in it, and why#
The export is your data, not your storage. Four things are left out on purpose, and the README repeats all four so the file explains itself if you open it a year from now.
- The contents of your files. Every file is listed, with its name, size, type, folder and dates, but the bytes are not in the zip: a library can be far larger than one download. Select everything in Files and download it as a zip instead. See Downloading and zips.
- The contents of your photos. Listed in full, with camera settings and location, without the images. Download those from Gallery.
- Vault contents. A vault is encrypted on your device with a key Nemi never holds, so there is nothing for us to put in an export. Open the vault and download from it. See What a vault is.
- Anything that works as a credential. Sign-in tokens, passkeys, the passwords on your links, and the tokens for calendars you connected. They are left out so that somebody else seeing the file does not gain access to your account or your links. Where a link has a password, the export says that it has one, not what it is.
Things worth knowing#
How long does it take?
Usually a few seconds. On an account with a lot of documents, photos and links it can take longer, and the button says "Preparing your export" until the download starts. Pressing it again while it is working does nothing.
How often can I do it?
Three times an hour. It is a heavy job, and one copy is normally all anyone needs.
Does it include work from a workspace I share?
It includes what is yours: the files attributed to you or uploaded by you, the documents you own, the photos you uploaded. What a colleague put in a shared workspace is their personal data and belongs in their export, not yours.
My documents look empty in the export.
A document protected with its own password stays sealed, because the passphrase is yours and Nemi has never held it. Its entry in documents.json says there is no content file for it. Export it from the document itself instead, where you can supply the password.
It says a section was shortened.
Very large sections are capped so one export cannot run forever, and the README says which one was cut short. Email us and we will produce the rest by hand.
The export is how you exercise two of your rights under the GDPR without waiting on us: the right of access (Article 15) and the right to data portability (Article 20). Your data and your rights covers the others.
Related
Still stuck? Email support@nemilab.com and tell us what you were trying to do.